Privacy Policy
Effective Date: February 1, 2026 | Last Updated: March 28, 2026
Full Circle Access Solutions, Inc. (“FCA,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (fullcircleaccess.co), mobile application, and related services (collectively, “our services”). By using our services, you consent to the practices described in this policy.
1. Information We Collect
Information you provide: When you create an account, you provide your email address, name (optional), and authentication credentials. When you use our platform, you may provide preferences, reviews, photos, and other content. We do not collect medical records, diagnostic information, or health data.
Information generated through use: We collect usage information such as features accessed, content submitted, and device information (device type, operating system, app version) for performance and compatibility purposes.
Location information: We collect location information only when you grant explicit permission through your device settings. You can revoke location access at any time, and our services will continue to function without it.
2. How We Use Your Information
We use your information to provide and improve our services, to share anonymized and aggregated information with venue partners, to communicate with you about your account and our services, and to process rewards. Your name and personal identity are not shared with venues unless you explicitly consent. You can opt out of marketing communications at any time.
3. What We Do Not Do
We do not sell your personal information to third parties. We do not collect medical or diagnostic information. We do not share your identity with venues without your explicit consent.
4. How We Share Information
Venue partners: Anonymized, aggregated information only. Venues do not receive individual identities without your explicit consent.
Service providers: Third-party providers that help us operate the platform, under strict data processing agreements.
Legal requirements: We will disclose information if required by law, regulation, legal process.
5. Your Rights and Choices
You can access, update, or delete your account and all associated information at any time. You can request a copy of your information in a portable format. You can opt out of marketing communications and control your privacy settings through your account.
6. Data Security
We implement industry-standard technical and organizational measures to protect your information, including encryption at rest and in transit, regular security assessments, access controls, and incident response procedures. No system is perfectly secure, and we cannot guarantee absolute security, but we are committed to protecting your information using current best practices.
7. Data Retention
We retain your information for as long as your account is active or as reasonably necessary to provide our services. If you delete your account, we remove your personal information within a reasonable timeframe, except where retention is required by law or for legitimate business purposes (such as resolving disputes or enforcing our terms). Anonymized, aggregated information that cannot be linked back to you may be retained for platform improvement.
8. California Residents (CCPA)
If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights. You have the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your CCPA rights, contact privacy@fullcircleaccess.co.
9. Children’s Privacy
FCA is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete that information promptly. If you believe a child under 13 has provided us with personal information, please contact privacy@fullcircleaccess.co.
10. Third-Party Links
Our services may contain links to third-party websites and services. This Privacy Policy applies only to FCA. We are not responsible for the privacy practices of third-party sites, and we encourage you to review their policies.
11. Changes to This Policy
We will notify you of material changes to this Privacy Policy by email or in-app notification at least 14 days before changes take effect. Continued use of our services after changes take effect constitutes acceptance. Non-material changes (such as formatting or clarification) take effect upon posting.
12. Contact
Privacy questions: privacy@fullcircleaccess.co
Full Circle Access Solutions, Inc. (“FCA,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (fullcircleaccess.co), mobile application, and related services (collectively, “our services”). By using our services, you consent to the practices described in this policy.
1. Information We Collect
Information you provide: When you create an account, you provide your email address, name (optional), and authentication credentials. When you use our platform, you may provide preferences, reviews, photos, and other content. We do not collect medical records, diagnostic information, or health data.
Information generated through use: We collect usage information such as features accessed, content submitted, and device information (device type, operating system, app version) for performance and compatibility purposes.
Location information: We collect location information only when you grant explicit permission through your device settings. You can revoke location access at any time, and our services will continue to function without it.
2. How We Use Your Information
We use your information to provide and improve our services, to share anonymized and aggregated information with venue partners, to communicate with you about your account and our services, and to process rewards. Your name and personal identity are not shared with venues unless you explicitly consent. You can opt out of marketing communications at any time.
3. What We Do Not Do
We do not sell your personal information to third parties. We do not collect medical or diagnostic information. We do not share your identity with venues without your explicit consent.
4. How We Share Information
Venue partners: Anonymized, aggregated information only. Venues do not receive individual identities without your explicit consent.
Service providers: Third-party providers that help us operate the platform, under strict data processing agreements.
Legal requirements: We will disclose information if required by law, regulation, legal process.
5. Your Rights and Choices
You can access, update, or delete your account and all associated information at any time. You can request a copy of your information in a portable format. You can opt out of marketing communications and control your privacy settings through your account.
6. Data Security
We implement industry-standard technical and organizational measures to protect your information, including encryption at rest and in transit, regular security assessments, access controls, and incident response procedures. No system is perfectly secure, and we cannot guarantee absolute security, but we are committed to protecting your information using current best practices.
7. Data Retention
We retain your information for as long as your account is active or as reasonably necessary to provide our services. If you delete your account, we remove your personal information within a reasonable timeframe, except where retention is required by law or for legitimate business purposes (such as resolving disputes or enforcing our terms). Anonymized, aggregated information that cannot be linked back to you may be retained for platform improvement.
8. California Residents (CCPA)
If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights. You have the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your CCPA rights, contact privacy@fullcircleaccess.co.
9. Children’s Privacy
FCA is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete that information promptly. If you believe a child under 13 has provided us with personal information, please contact privacy@fullcircleaccess.co.
10. Third-Party Links
Our services may contain links to third-party websites and services. This Privacy Policy applies only to FCA. We are not responsible for the privacy practices of third-party sites, and we encourage you to review their policies.
11. Changes to This Policy
We will notify you of material changes to this Privacy Policy by email or in-app notification at least 14 days before changes take effect. Continued use of our services after changes take effect constitutes acceptance. Non-material changes (such as formatting or clarification) take effect upon posting.
12. Contact
Privacy questions: privacy@fullcircleaccess.co
Our Commitment
Full Circle Access is committed to providing a website and platform that works for all users. Accessibility is built into our product from the start — it is a core feature of our culture and how we design, build, and test everything we create.
We are working toward conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. We test with assistive technology users throughout development and apply universal design principles so the platform serves the full range of guests.
What We Built
Our website (fullcircleaccess.co) is built to the following standards. Our mobile app and venue dashboard will meet these same standards at launch.
Screen reader compatible: Tested with VoiceOver (macOS/iOS), NVDA (Windows), and JAWS (Windows). All interactive elements are properly labeled and navigable.
Keyboard navigable: Every feature on our platform is accessible without a mouse. Tab order follows a logical reading sequence. All interactive elements are reachable and operable via keyboard.
Color and contrast: All text meets a minimum 4.5:1 contrast ratio against its background. Large text (18px+ or 14px+ bold) meets a minimum 3:1 ratio. We do not rely on color alone to convey information.
Images and media: All images include descriptive alt text. All video content includes captions and audio descriptions. Decorative images are marked appropriately and hidden from assistive technology.
Responsive design: Our platform is fully functional from 320px mobile screens through desktop displays, with no loss of content or functionality at any viewport size.
No overlays: We do not use accessibility overlay tools or widgets.
Language and Communication
We follow inclusive language guidelines throughout our platform, communications, and documentation. We use person-first and identity-first language as preferred by the communities we serve. We do not use ableist metaphors or terminology in our product, marketing, or internal communications.
Ongoing Testing
We conduct regular accessibility testing with assistive technology users, including screen reader users, keyboard-only users, and users with cognitive and motor disabilities. Testing happens throughout development — not only before launch. We incorporate accessibility feedback into every sprint cycle.
Team Practices
Our team uses Google Meet with live captions, transcripts, and visual descriptions for all meetings. We share agendas in advance. We provide materials in accessible formats. When scheduling meetings with external participants, we ask what accommodations would make the meeting work best for them.
Known Limitations
We are a pre-launch platform and accessibility improvements are ongoing. If you encounter a barrier, please email us at accessibility@fullcircleaccess.co. We track all reported issues and prioritize fixes based on impact.
Third-Party Evaluation
We are committed to independent accessibility evaluation and will publish audit results as they become available. Our goal is to complete a third-party WCAG 2.1 AAA audit before our public launch.
Report a Barrier
If you encounter an accessibility barrier on our platform, please contact us: accessibility@fullcircleaccess.co
Our contact form lets you choose your preferred communication method — email, text, phone call, or video call — so we can respond in the way that works best for you.
We respond to accessibility feedback within 3 business days and work to resolve reported barriers as quickly as possible.
When you report an issue, please include the page, screenshot, or feature where you encountered the barrier, the assistive technology you were using (if applicable), and a description of what happened.
Contact
Accessibility questions and feedback: accessibility@fullcircleaccess.co