The Guest Experience OS for Live Entertainment

The Guest Experience OS
for Live Entertainment

Know what your guests want — before they arrive.

Full Circle Access turns guest preferences into pre-event intelligence for your F&B, ops, marketing, and service teams.

Graphic: FCA venue dashboard showing 247 total requests, 218 fulfilled, 4.6 guest satisfaction, and 120 VIP upgrades.

The Industry Disconnect

The ticket sale is just the start.

You know how many tickets sold, but not what those guests actually want or will spend on when they arrive.

The Industry Disconnect

The ticket sale is just the start.

You know how many tickets sold, but not what those guests actually want or will spend on when they arrive.

You know how many tickets sold. You don't know what those guests want — or what they'll spend on when they arrive.

Arrival

Services

Navigation

Seating

Food & Beverage

Restrooms

Comfort & Perks

How FCA Works – Powered by Experience Intelligence™

One dashboard. Every guest signal that matters.

Venue dashboard showing preference analytics by category including food and drink, arrival and parking, seating and views, and amenities and extras

Unified Team Dashboard

Every guest preference and service request organized by event — so your whole team is prepared.

Unified Team Dashboard

Every guest preference and service request organized by event — so your whole team is prepared.

Graphic, screenshot of the FCA app Preference Analytics panel showing a Category Types bar chart with four categories ranked by guest count.

Unified Team Dashboard

Every guest preference and service request organized by event — so your whole team is prepared.

Graphic: FCA preferences screen showing comfort amenity options including charging stations, quiet spaces, family areas, and nursing rooms.

Guest Preference Insights

Know exactly what your guests want across 7 experience categories.

Guest Intelligence

Know exactly what your guests want across 7 experience categories.

Graphic, screenshot of the FCA app Venues screen showing a filtered list of venues with accessibility options.

Verified Venue Details

Parking, food, accessibility features, restroom amenities — all verified from real guest visits.

Graphic, screenshot of the FCA app Venues screen showing a filtered list of venues with accessibility options. file complete confirmation screen showing 50 points earned and a message that venues receive guest preference counts when a ticket is linked.

Verified Venue Details

Parking, food, accessibility features, restroom amenities — all verified from real guest visits.

Verified Venue Details

Parking, food, accessibility features, restroom amenities — all verified from real guest visits.

Graphic of VIP/Premium Upgrades dashboard showing three upgrade opportunities.

Revenue Optimization

VIP and premium upgrades + F&B offers matched to guests – with all the details needed to buy with confidence.

Revenue Optimization

VIP and premium upgrades + F&B offers matched to guests – with all the details needed to buy with confidence.

Graphic, screenshot of the FCA app VIP/Premium Upgrades panel showing three preference-based upgrade recommendations with guest counts.VIP/Premium Upgrades dashboard showing three upgrade opportunities.

Revenue Optimization

VIP and premium upgrades + F&B offers matched to guests – with all the details needed to buy with confidence.

Woman smiling and engaged at a live event venue

Become a Pilot Partner

Now connecting with music festivals, concert venues, sports arenas, stadiums, event organizers, and event service providers for our pilot in Nashville, Los Angeles, and Washington, DC.

Become a Pilot Partner

Now connecting with music festivals, concert venues, sports arenas, stadiums, event organizers, and event service providers for our pilot in Nashville, Los Angeles, and Washington, DC.

Become a Pilot Partner

Now connecting with music festivals, concert venues, sports arenas, stadiums, event organizers, and event service providers for our pilot in Nashville, Los Angeles, and Washington, DC.

FAQ

What is Full Circle Access for venues?

We show venues exactly what guests want before they arrive. Get predictive preference data weeks before events, reducing waste, increasing revenue, and improving guest satisfaction.

How does it work?

Guests find venue information and share their preferences. You receive aggregated insights weeks before events showing exactly what your audience wants.

How are you different from other sites?

Reviews tell you what happened. We tell you what will happen. Our preference data shows which specific features and services drive revenue before you invest.

What if we're already doing well with guest experiences?

Strong venues still miss revenue opportunities without preference data. Our insights reveal which specific improvements drive sales and repeat attendance versus assumptions that waste resources.

How do I become a founding partner?

Contact us. We're seeking pilot partners across music festivals, concert venues, sporting arenas/stadiums, outdoor sports venues, and conferences.

Do you offer customer service training?

Yes. We offer trainings to help your team confidently assist guests, communicate effectively, handle real event situations, and provide exceptional service to all attendees. Contact us to learn more about our training programs and personalized options.

Hi👋 I’m Tiffany! Let me know if you have any questions about FCA.