Know what your guests want — before they arrive.

Know what your guests want — before they arrive.

The guest experience OS for live events, delivering preferences and requests to venue teams before doors open.

The guest experience OS for live events, delivering preferences and requests to venue teams before doors open.

Graphic: FCA venue admin dashboard showing a guest message alert and request counts.
The Guest Intelligence Layer

The ticket sale is just the start.

Ticketing tells you a seat was purchased — not what that guest wants to eat, drink, rent, or reserve. FCA captures what fans actually want, across every part of their event experience.

The Guest Intelligence Layer

The ticket sale is just the start.

The ticket sale is just the start.

Ticketing tells you a seat was purchased — not what that guest wants to eat, drink, rent, or reserve. FCA captures what fans actually want, across every part of their event experience.

Arrival

Services

Navigation

Seating

Food & Beverage

Restrooms

Comfort & Perks

How It Works – Powered by Experience Intelligence™

One dashboard. Every guest signal that matters.

Plan staffing, inventory, and sponsorship activations with declared fan data.

How It Works – Powered by Experience Intelligence™

One dashboard. Every guest signal that matters.

One dashboard. Every guest signal that matters.

Plan staffing, inventory, and sponsorship activations with declared fan data.

Plan staffing, inventory, and sponsorship activations with declared fan data.

01

Service Requests

ASL interpreters, courtesy wheelchairs, accessibility requests — submitted through your FCA admin portal. No email chains or day-of scrambling.

Graphic: FCA guest app "My Requests" screen listing event requests with statuses like Under Review, Submitted, and Completed.
Graphic: FCA guest app "My Requests" screen listing event requests with statuses like Under Review, Submitted, and Completed.
Graphic: FCA guest app "My Requests" screen listing event requests with statuses like Under Review, Submitted, and Completed.

02

F&B Pre-Orders

Know exactly what to stock and staff before doors open. Reduce waste and increase per-cap spend with pre-event demand signals.

Graphic: FCA Guide chat screen where the AI concierge recommends events near the guest in Nashville at Marathon Music Works.
Graphic: FCA guest app "My Requests" screen listing event requests with statuses like Under Review, Submitted, and Completed.
Graphic: FCA guest app "My Requests" screen listing event requests with statuses like Under Review, Submitted, and Completed.

03

VIP and Premium Upgrades

Surface interest and convert what your audience wants to spend on: premium seating, VIP lounge access, nearby restrooms & more.

Graphic: FCA guest app request screen selecting accessibility services like ASL interpreter for an event.
Graphic: FCA guest app "My Requests" screen listing event requests with statuses like Under Review, Submitted, and Completed.
Graphic: FCA guest app "My Requests" screen listing event requests with statuses like Under Review, Submitted, and Completed.

04

Rental Reservations

Lawn chairs, lockers — reserved and paid in advance. Know exactly how many units to prepare.

Graphic: FCA guest app "My Requests" screen listing event requests with statuses like Under Review, Submitted, and Completed.
Graphic: FCA guest app "My Requests" screen listing event requests with statuses like Under Review, Submitted, and Completed.
Graphic: FCA guest app "My Requests" screen listing event requests with statuses like Under Review, Submitted, and Completed.
Woman smiling and engaged at a live event venue

Join our 2026 Pilot

We're partnering with music festivals, concert venues, sports arenas, stadiums, event organizers, and event service providers for our pilot in Nashville, Los Angeles, and Washington, DC.

FCA is built by operators who've been on the venue floor and engineers who've shipped to millions.

Woman smiling and engaged at a live event venue

Join our 2026 Pilot

We're partnering with music festivals, concert venues, sports arenas, stadiums, event organizers, and event service providers for our pilot in Nashville, Los Angeles, and Washington, DC.

Woman smiling and engaged at a live event venue

Join our 2026 Pilot

We're partnering with music festivals, concert venues, sports arenas, stadiums, event organizers, and event service providers for our pilot in Nashville, Los Angeles, and Washington, DC.

Powered by Experience Intelligence™
Graphic: Venue Dashboard with analytics and ASL requests.

The industry infers. FCA knows.

We capture what fans want — one profile that gets smarter with every event.

Powered by Experience Intelligence™
FAQ
FAQ

What is Full Circle Access for venues?

We show venues exactly what guests want before they arrive. Get predictive preference data weeks before events, reducing waste, increasing revenue, and improving guest satisfaction.

How does it work?

Guests find venue information and share their preferences. You receive aggregated insights weeks before events showing exactly what your audience wants.

How are you different from other sites?

Reviews tell you what happened. We tell you what will happen. Our preference data shows which specific features and services drive revenue before you invest.

What if we're already doing well with guest experiences?

Strong venues still miss revenue opportunities without preference data. Our insights reveal which specific improvements drive sales and repeat attendance versus assumptions that waste resources.

How do I become a founding partner?

Contact us. We're seeking pilot partners across music festivals, concert venues, sporting arenas/stadiums, outdoor sports venues, and conferences.

Do you offer customer service training?

Yes. We offer trainings to help your team confidently assist guests, communicate effectively, handle real event situations, and provide exceptional service to all attendees. Contact us to learn more about our training programs and personalized options.

What is Full Circle Access for venues?

We show venues exactly what guests want before they arrive. Get guest preference insights before events — so you can reduce waste, increase revenue, and deliver a better experience.

How does it work?

Guests find venue information and share their preferences. You receive aggregated insights weeks before events showing exactly what your audience wants.

How are you different from other sites?

Reviews tell you what happened. We tell you what will happen. Our preference data shows which specific features and services drive revenue before you invest.

What if we're already doing well with guest experiences?

Strong venues still miss revenue opportunities without preference data. Our insights reveal which specific improvements drive sales and repeat attendance versus assumptions that waste resources.

How do I become a founding partner?

Contact us. We're seeking pilot partners across music festivals, concert venues, sporting arenas/stadiums, outdoor sports venues, and conferences.

Do you offer customer service training?

Yes. We offer trainings to help your team confidently assist guests, communicate effectively, handle real event situations, and provide exceptional service to all attendees. Contact us to learn more about our training programs and personalized options.

Woman smiling and engaged at a live event venue

The industry infers. FCA knows.

We capture what fans want — one profile that gets smarter with every event.

Powered by Experience Intelligence™
Woman smiling and engaged at a live event venue

The industry infers. FCA knows.

We capture what fans want — one profile that gets smarter with every event.

Powered by Experience Intelligence™

FCA is built by operators who've been on the venue floor and engineers who've shipped to millions.